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Overview

Aquilatec is a managed IT services provider based in London, England. This IT support company focuses on delivering reliable technology solutions tailored for small and medium-sized enterprises, charities, and professional services. By offering a range of services, Aquilatec aims to enhance operational efficiency and ensure robust cybersecurity for clients.

This MSP is well-regarded for its commitment to customer service and professionalism. Clients appreciate their proactive approach to IT support and the team's in-depth knowledge, which helps resolve issues swiftly. Aquilatec also adheres to UK GDPR regulations and other relevant industry standards, ensuring that client data is well-protected and handled responsibly.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 clients mention this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (1 client mentions this)

What clients say about this company

Clients frequently highlight the honesty and transparency of this IT support company. Many have been with Aquilatec for years and express appreciation for the reliable support they receive from the team, often mentioning the friendly nature of staff members like Ollie and Jake.

Feedback also indicates a strong sense of professionalism and respect among the team members. Customers commend the swift responses to queries and the effective management of their IT systems, which illustrates the company's dedication to maintaining high standards of service.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday09:00 AM - 06:00 PM
Tuesday09:00 AM - 06:00 PM
Wednesday09:00 AM - 06:00 PM
Thursday09:00 AM - 06:00 PM
Friday09:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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