CloudMatters

Cybersecurity IT Support & Help Desk Managed IT Services

Address: 177 Tottenham Ct Rd London, England

Overview

CloudMatters is a managed IT services provider located in London, England. This IT support company focuses on delivering reliable and proactive IT solutions to various UK businesses, including SMEs, charities, and professional services.

Specialising in IT support and network cabling, this MSP helps clients by ensuring their technology infrastructure is secure and efficient. By prioritising responsiveness and expertise, they create tailored solutions to meet the specific needs of their clients, ensuring smooth operations at all times.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (3 clients mention this)
Reliable uptime and ongoing support (1 client mentions this)
Friendly, supportive team (2 clients mention this)

What clients say about this company

Clients often appreciate the professionalism and knowledge exhibited by the CloudMatters team, highlighting their consistent reliability and expert guidance. Many have noted their exceptional responsiveness, which has left a positive impression on those who worked with them on IT setup projects.

This IT support company is frequently recognised for delivering fast and effective solutions, which has built a reputation for reliability among their clients. Feedback underscores the value of their services, showcasing the trust businesses have in their ability to support vital IT operations.

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Business Details

Address

177 Tottenham Ct Rd
London, England

Phone: +442045420800

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Map / Directions

Hours

Open now

Monday	Open 24 hours
Tuesday	Open 24 hours
Wednesday	Open 24 hours
Thursday	Open 24 hours
Friday	Open 24 hours
Saturday	Open 24 hours
Sunday	Open 24 hours