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Overview

Transcendit is a managed IT services provider based in Newcastle upon Tyne, England. This IT support company offers a range of services tailored to meet the needs of small and medium enterprises, charities, and professional services in the region. They focus on delivering reliable support and ensuring the security of their clients' IT systems.

This MSP helps organisations streamline their IT operations through effective communication and a commitment to service delivery. By providing tailored solutions and expert guidance, they assist clients in navigating the complexities of IT management while maintaining compliance with UK regulations such as the UK GDPR and Cyber Essentials.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.3 Google Rated 4.30 out of 5 on Google

Review Highlights

  • Friendly, supportive team (1 client mentions this)

What clients say about this company

Clients have expressed high satisfaction with the support provided by Transcendit. They appreciate the empathy and understanding demonstrated by the team, particularly highlighting the expertise of their lead engineer, who is known for addressing various IT needs effectively.

This IT support company is frequently praised for its prompt response to customer queries and issues. Clients feel confident in Transcendit's ability to assist them, which reinforces the company's reputation as a reliable partner in managed IT services.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Microsoft 365 & Email

Business Details

Hours

Open now

Monday08:30 AM - 05:30 PM
Tuesday08:30 AM - 05:30 PM
Wednesday08:30 AM - 05:30 PM
Thursday08:30 AM - 05:30 PM
Friday08:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

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