Max Computer Support

Backup & Disaster Recovery Compliance & Risk Cybersecurity

Address: 58 Sydney Rd Norwich, England

Overview

Max Computer Support is a managed IT services provider based in Norwich, England. This IT support company focuses on delivering reliable technology solutions tailored to the unique needs of small and medium-sized enterprises, charities, and educational institutions across the UK. They aim to enhance business operations through effective IT management and support.

This MSP offers a range of services including compliance assistance, tech support, and system upgrades. They are committed to ensuring the security and efficiency of their clients' IT systems, with a strong focus on GDPR compliance and ongoing technical assistance. Their team is known for its responsiveness and transparency, helping clients navigate their technology needs with confidence.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Compliance & Risk

Insightful compliance and risk management services ensuring your IT practices, data handling, and security controls meet industry, regulatory, and organizational standards.

Why it matters: Reduces exposure to legal, operational, and reputational risk while helping you meet audit requirements and demonstrate a mature security posture.

Real example: A firm preparing for vendor security assessments receives a full compliance review, updated policies, and strengthened access controls—resulting in successful audit approval.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Reliable uptime and ongoing support (1 client mentions this)
Responsive to tickets and requests (1 client mentions this)
Friendly, supportive team (3 clients mention this)
Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients frequently appreciate the honesty and efficiency of the team at Max Computer Support, particularly praising their approachable manner. Many highlight how the company takes the time to understand individual requirements, which helps in providing tailored solutions that meet specific tech needs.

Feedback indicates a strong emphasis on reliability and security within the services offered. Clients feel reassured knowing that they can trust Max Computer Support to deliver dependable IT support, whether in the office or at home, ensuring that their systems remain operational and secure.

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Business Details

Address

58 Sydney Rd
Norwich, England

Phone: +447818410082

View Website

Map / Directions

Hours

Now Closed

Monday	08:00 AM - 06:00 PM
Tuesday	08:00 AM - 06:00 PM
Wednesday	08:00 AM - 06:00 PM
Thursday	08:00 AM - 06:00 PM
Friday	08:00 AM - 06:00 PM
Saturday	Closed
Sunday	Closed