ESP Projects, IT Support

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: Units 7, 9 & 10, EDMUND ROAD BUSINESS CENTRE, Edmund Rd Sheffield, England

Overview

ESP Projects is a managed IT services provider located in Sheffield, England. They specialise in delivering a wide range of IT support solutions focused on cybersecurity, IT support, and managed services for various clients, including SMEs, charities, and educational institutions. This IT support company is committed to helping businesses enhance their IT systems and improve overall security.

This MSP is dedicated to providing responsive and reliable services, ensuring quick resolutions for IT issues. Their team has extensive experience in handling different IT challenges, demonstrating a consistent focus on customer satisfaction. With a strong emphasis on communication and transparency, they work closely with clients to understand their needs and deliver tailored solutions.

ESP Projects places a significant emphasis on cybersecurity, helping clients protect their systems from potential threats. They are well-regarded for their honest advice and dedicated service, allowing businesses to navigate complex IT environments with confidence. By aligning their practices with UK standards such as Cyber Essentials and ICO registration, they ensure a trusted service for their clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8

Review Highlights

Strong technical expertise (2 clients mention this)
Reliable uptime and ongoing support (3 clients mention this)
Responsive to tickets and requests (1 client mentions this)
Friendly, supportive team (4 clients mention this)
Emphasis on security and data protection (2 clients mention this)

What clients say about this company

Clients appreciate the responsiveness and support provided by this IT support company. Many have noted the speedy reaction times and the efficiency of the services offered, highlighting that their team is always ready to assist with any IT-related issues. Long-term clients often commend the company's commitment to high-quality service.

Feedback also reflects a strong approval of the firm's ability to manage projects effectively. Clients have reported a seamless transition to ESP Projects, particularly in handling changes related to equipment and cybersecurity initiatives. The team is acknowledged for their thorough project planning and execution, ensuring all requirements are met.

Furthermore, clients frequently mention the honesty and transparency shown by the staff. They value the straightforward communication regarding potential IT challenges and solutions. This approach fosters a trusted relationship, making clients feel secure and supported in their IT decisions, especially in critical areas like cybersecurity.

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Business Details

Address

Units 7, 9 & 10, EDMUND ROAD BUSINESS CENTRE, Edmund Rd
Sheffield, England

Phone: +443302020118

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Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:30 PM
Tuesday	09:00 AM - 05:30 PM
Wednesday	09:00 AM - 05:30 PM
Thursday	Closed
Friday	09:00 AM - 05:30 PM
Saturday	Closed
Sunday	Closed