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Overview

Purple is a managed IT services provider located in Southampton, England. This IT support company focuses on delivering reliable technical assistance and support to various clients, including small to medium-sized enterprises, charities, and educational institutions. With a strong commitment to customer service, they help organisations manage their IT needs efficiently.

This MSP offers a range of services, including IT support, help desk solutions, remote support, and technical guidance. They are known for their ability to respond rapidly to issues, often resolving problems before they escalate. Their organised approach allows clients to rely on them for ongoing support, especially during significant changes, such as office relocations or expansions.

Purple is also compliant with UK standards, ensuring they provide secure and effective IT solutions. By adhering to regulations such as the UK GDPR and maintaining a firm focus on customer satisfaction, this managed IT services provider demonstrates its dedication to understanding and meeting the needs of its clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 clients mention this)
  • Responsive to tickets and requests (1 client mentions this)
  • Friendly, supportive team (11 clients mention this)

What clients say about this company

Clients often praise Purple for their quick response times and the effectiveness of their helpdesk team. Users appreciate the friendly and knowledgeable staff who are always ready to tackle technical issues without using confusing jargon. Many find that their services make technology easier to manage, even for those who may not be tech-savvy.

The company has received numerous positive testimonials highlighting their efficiency in resolving problems. People frequently mention how Purple's team is approachable and determined to fix any challenge they encounter. This level of support creates a reassuring experience for clients, knowing they can rely on the MSP for assistance.

Several clients commend Purple's capability to manage IT during significant transitions, such as office moves. By demonstrating an empathetic understanding of their clients' needs and circumstances, this IT support company fosters a strong, trusting relationship that clients value. Such feedback reflects the company's commitment to providing thoughtful and proactive services.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Microsoft 365 & Email

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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