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Overview

Cheeky Munkey is a managed IT services provider based in St Albans, England. They focus on delivering reliable IT support, data recovery, and complex project management to a diverse range of clients, including SMEs and professional services. This IT support company is committed to enhancing its clients' operations through secure and efficient technology solutions.

This MSP offers a variety of services and prides itself on providing excellent customer support. Their team is known for quick responses and effective problem resolution. Cheeky Munkey align their practices with standards such as UK GDPR and Cyber Essentials, ensuring that their clients receive both quality and compliance in their IT management.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Responsive to tickets and requests (2 clients mention this)
  • Friendly, supportive team (8 clients mention this)
  • Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Feedback from clients highlights Cheeky Munkey's consistent follow-up and effective issue resolution. Many appreciate the prompt responses and helpful service they receive, noting that the team often goes above and beyond to resolve problems swiftly. Clients feel supported and valued throughout their engagement with this IT support company.

Clients emphasize the professionalism and knowledge of Cheeky Munkey's staff. They express satisfaction with the delivery of IT solutions, whether for simple tasks or complex projects. The strong relationships established throughout the years speak to the trust clients place in this MSP as a dependable technology partner.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday08:00 AM - 06:00 PM
Tuesday08:00 AM - 06:00 PM
Wednesday08:00 AM - 06:00 PM
Thursday08:00 AM - 06:00 PM
Friday08:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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