Support Guides

Learn about managed IT topics for British businesses and quickly jump to providers who offer each service.

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All Backup & Disaster Recovery (30) Cloud Services (27) Compliance & Risk (29) Cybersecurity (30) Hardware & Device Support (30) IT Consulting & vCIO (30) IT Support & Help Desk (27) Managed IT Services (30) Microsoft 365 & Email (30) Network Management (30) Servers & Infrastructure (28) VoIP & Phone Systems (30)

Managed IT Services

How do managed IT services keep our business data safe during power cuts?

Managed IT services protect your business data during power cuts by using backup power supplies, cloud failover, and monitoring to minimise downtime and data loss.

Managed IT Services SME Small Business UK

How can managed IT services assist with PCI DSS compliance for card payments?

Managed IT services help UK small businesses meet PCI DSS requirements by securing payment systems, controlling access, monitoring networks, and supporting audit readiness to protect cardholder data.

Managed IT Services PCI DSS SME Small Business UK

Which is better for our SME: on-site or cloud-managed IT services?

Deciding between on-site and cloud-managed IT services involves weighing control, security, and compliance needs to minimise downtime and protect your SME's data.

Cloud Managed IT Services SME Small Business UK

Do we need managed backup services to meet UK GDPR requirements?

Managed backup services are a practical way for UK SMEs to protect personal data, support UK GDPR compliance, and minimise disruption from data loss or cyber incidents.

Backup Managed IT Services SME Small Business UK UK GDPR

When should we upgrade our Microsoft 365 licences with IT support?

Knowing when to upgrade your Microsoft 365 licences helps UK SMEs improve security, boost productivity, and meet compliance requirements without disrupting daily operations.

Managed IT Services SME Small Business UK

How do managed IT services handle email security and spam filtering?

Managed IT services protect your business by blocking malicious emails and spam, reducing cyber risks and improving staff productivity through tailored email security solutions.

Managed IT Services SME Security Small Business UK

How do managed IT services support secure remote working setups?

Managed IT services help UK SMEs secure remote working by implementing strong access controls, device management, and data protection, reducing cyber risks and supporting compliance.

Managed IT Services SME Small Business UK

Is it worth paying for remote IT support for staff working from home?

Professional remote IT support helps UK SMEs keep remote staff productive, secure, and compliant by quickly resolving issues and managing risks associated with home working.

Managed IT Services SME Small Business UK

How can a managed IT service help with mobile device security policies?

A managed IT service helps UK SMEs protect mobile devices by enforcing security policies that reduce cyber risks, support compliance, and maintain business continuity.

Managed IT Services SME Security Small Business UK

Should we outsource IT support or keep it in-house for our SME?

Choosing between in-house IT support and outsourcing is a crucial decision for UK SMEs, impacting business continuity, security, and compliance. This guide explains the risks, benefits, and practical steps to help you make an informed choice.

Managed IT Services SME Small Business UK

What's the role of managed IT in maintaining Cyber Essentials Plus standards?

Managed IT services help UK SMEs meet Cyber Essentials Plus standards by ensuring security controls are properly implemented, monitored, and maintained to reduce cyber risks and support compliance.

Cyber Essentials Plus Cybersecurity Managed IT Services SME Small Business UK

Do we need logging and monitoring to comply with NCSC good practice?

Logging and monitoring are key to spotting cyber threats early and maintaining smooth IT operations. UK SMEs should ensure their managed IT services include these practices to reduce risk and support compliance.

Managed IT Services NCSC SME Small Business UK

What's the best way to manage slow laptops across multiple employees?

Slow laptops can reduce staff productivity and increase security risks. Managing them proactively with regular checks, updates, and hardware reviews helps UK SMEs stay efficient and compliant.

Managed IT Services SME Small Business UK

What are the benefits of regular IT health checks from a managed service?

Regular IT health checks help UK SMEs identify and fix IT issues early, reducing downtime, cyber risks, and compliance headaches while supporting smooth business operations.

Managed IT Services SME Small Business UK

What happens if a staff member leaves—how does IT manage access control?

When a staff member leaves, promptly revoking their IT access is vital to protect your business data, maintain compliance, and avoid security risks. Here's what UK SMEs should do to manage this effectively.

Managed IT Services SME Small Business UK

What are managed IT services and how can they help my small business?

Managed IT services help UK small businesses outsource the management of their technology, reducing downtime and cyber risks while supporting compliance with regulations like UK GDPR and Cyber Essentials.

Managed IT Services SME Small Business UK

Is Cyber Essentials certification worth pursuing for a small business?

Cyber Essentials certification helps UK small businesses put essential cybersecurity controls in place, reducing common cyber risks and supporting compliance with data protection expectations.

Cyber Essentials Cybersecurity Managed IT Services SME Small Business UK

Microsoft 365 & Email

Should we include Microsoft 365 email security in our supplier questionnaires?

Including Microsoft 365 email security in your supplier questionnaires helps UK SMEs manage cyber risks, protect data, and meet compliance expectations by ensuring clear responsibilities and proactive security measures.

Microsoft 365 & Email SME Security Small Business UK

Is it worth upgrading to the latest Microsoft 365 plan for email security?

Upgrading your Microsoft 365 plan can strengthen email security and reduce cyber risks, but it's important to assess your business needs and compliance requirements first.

Microsoft 365 & Email SME Security Small Business UK

What's the best way to stop spam in Microsoft 365 email accounts?

Effective spam filtering in Microsoft 365 protects UK SMEs from cyber risks, productivity loss, and compliance issues. Learn practical steps to reduce unwanted emails and improve your email security.

Microsoft 365 & Email SME Small Business UK

Can Microsoft 365 email help protect against ransomware attacks?

Microsoft 365 email includes security features that help reduce the risk of ransomware attacks, protecting your business data, staff productivity, and compliance with UK regulations.

Microsoft 365 & Email SME Small Business UK

Do we need to keep email logs for UK GDPR compliance?

Keeping email logs is not explicitly required by UK GDPR, but maintaining them helps UK SMEs support compliance, investigate issues, and manage cyber risks effectively.

Microsoft 365 & Email SME Small Business UK UK GDPR

How do I handle Microsoft 365 email when switching internet providers in our postcode?

Switching internet providers affects how your Microsoft 365 email works—updating DNS records and coordinating the change carefully helps avoid downtime, data loss, and security risks.

Microsoft 365 & Email SME Small Business UK

What happens if Microsoft 365 email is hacked – how do we respond?

If your Microsoft 365 email is hacked, unauthorised access can disrupt your business and expose sensitive data. Learn key steps to respond quickly, protect your information, and meet UK compliance expectations.

Microsoft 365 & Email SME Small Business UK

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Managed IT Services

Microsoft 365 & Email

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