Overview
Genius IT Solutions is a managed IT services provider located in York, England. They focus on delivering reliable IT support to a variety of clients, including small and medium-sized enterprises, charities, and educational institutions. This IT support company helps clients with a range of services such as IT support, email hosting, Office 365, website design, and network connectivity.
The firm is recognised for its quick response times and the quality of its customer service. Clients often highlight the team's empathy and understanding when addressing IT challenges. This managed IT services provider aims to reduce stress for its clients, ensuring that their IT needs are met efficiently and effectively.
In addition to its robust IT support, Genius IT Solutions demonstrates a commitment to security and compliance. The firm adheres to UK GDPR guidelines and holds appropriate certifications, which align with national standards for IT security. Their approach allows businesses to focus on their core activities while leaving IT management to skilled professionals.
What clients say about this company
Clients consistently express satisfaction with the support they receive from Genius IT Solutions. Many have described their experience as one of the best they have encountered in working with a business. The team's ability to handle complex IT issues quickly has been particularly noted, leading to high levels of trust and approval.
The responsiveness of this IT support company is frequently highlighted in client feedback. Customers appreciate the promptness with which inquiries are addressed, often stating that their needs are prioritised and resolved swiftly. This level of service helps build a strong, dependable relationship between the firm and its clients.
Overall, clients feel a sense of confidence and relief when working with Genius IT Solutions. The team's dedication to meeting tight deadlines and supporting varied IT requirements allows clients to focus on their everyday operations. This positive feedback underscores the company's commitment to delivering effective and empathetic IT solutions.