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Overview

Tech Support Wizard is a managed IT services provider based in Londonderry, Northern Ireland. This IT support company focuses on delivering reliable tech support and security solutions to a variety of clients, including small to medium-sized enterprises (SMEs), charities, and educational organisations. Their main aim is to simplify technology for clients while ensuring that systems are secure and running efficiently.

This MSP helps clients by offering thorough support that caters to different skill levels and backgrounds. They emphasise effective communication and professionalism in all interactions, ensuring their clients feel comfortable and understood throughout the process. With a strong commitment to security, they work to protect systems and data against potential threats.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 clients mention this)
  • Friendly, supportive team (4 clients mention this)
  • Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients often commend Tech Support Wizard for their knowledgeable and thorough service. Many have expressed satisfaction with how patient and respectful the team is while addressing tech issues, making the whole experience more manageable. Their ability to work with a diverse range of users has also been highlighted as a significant asset.

The organisation has been praised for its quick problem-solving capabilities and effective solutions. Clients have reported impressive results, particularly in improving system performance and security, leading to a more reliable tech environment for their operations. Overall, the feedback indicates that this IT support company is a trusted partner for many in need of IT assistance.

Questions business owners often ask at this stage

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Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday08:30 AM - 06:30 PM
Tuesday08:30 AM - 06:30 PM
Wednesday08:30 AM - 06:30 PM
Thursday08:30 AM - 06:30 PM
Friday08:30 AM - 06:30 PM
Saturday08:30 AM - 06:30 PM
SundayClosed

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