IT Foundations

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: 11-13 Sciennes House Pl Edinburgh, Scotland

Overview

IT Foundations is a managed IT services provider based in Edinburgh, Scotland. They specialise in delivering reliable IT support and cybersecurity solutions to various clients, including small to medium enterprises, charities, and professional services. This IT support company is committed to ensuring that organisations can operate smoothly and securely.

This MSP focuses on maintaining IT systems, providing cybersecurity training, and offering support for software applications like Microsoft 365. Their aim is to help clients reduce stress related to technology and build confidence in their IT operations. By offering tailored services and effective onboarding processes, they ensure that users are well-equipped to manage their IT needs.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9

Review Highlights

Strong technical expertise (2 clients mention this)
Friendly, supportive team (5 clients mention this)
Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients frequently commend IT Foundations for their professionalism and responsiveness. They appreciate the proactive approach of the team in addressing their IT challenges and the strategic insights provided during service delivery. Many have expressed high levels of satisfaction with the bespoke support they receive.

The feedback highlights the importance of security and operational support, with clients feeling confident in their IT framework. The training and onboarding processes have also garnered praise, as they allow new employees to acclimatise effectively. Overall, users value the reliability and dedication demonstrated by this managed IT services provider.

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Business Details

Address

11-13 Sciennes House Pl
Edinburgh, Scotland

Phone: +441314528444

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Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:00 PM
Tuesday	09:00 AM - 05:00 PM
Wednesday	09:00 AM - 05:00 PM
Thursday	Closed
Friday	Closed
Saturday	Closed
Sunday	Closed