Overview
SilverCloud is a managed IT services provider based in Glasgow, Scotland. This IT support company focuses on delivering reliable technology solutions for clients throughout the UK. They often work with small to medium-sized enterprises (SMEs), charities, and educational institutions, helping them optimise their IT infrastructure.
This MSP specialises in a range of services including help desk support, IT management, and phone systems. Their team ensures smooth transitions during the implementation of new technologies, offering dedicated support throughout the process. By prioritising effective communication and responsiveness, they aim to meet the diverse needs of their clients.
SilverCloud is committed to adhering to UK regulations, such as the UK GDPR, and strives to maintain high standards of security and compliance. Their focus on customer service and technical expertise has built strong relationships with clients, who appreciate their approachable and knowledgeable staff. This managed IT services provider seeks to simplify IT challenges for businesses and ensure they remain productive and secure.
What clients say about this company
Clients frequently commend the excellent customer service provided by SilverCloud. They highlight the team's dedication, stating that staff go above and beyond to resolve queries quickly and effectively. Many clients appreciate the responsive nature of the support they receive, noting that help is always just a phone call away.
Feedback often emphasises the smooth transition process when switching IT support services. Clients mention their satisfaction with the responsiveness and efficiency encountered during this time. The expertise of the SilverCloud team is recognised, contributing to a seamless experience for businesses looking to enhance their IT systems.
Customers have expressed their confidence in SilverCloud's capabilities across various services, including technical support and phone systems. The quality of service and the professionalism of the staff have left a lasting impression. Overall, the praise reflects a solid reputation as a trustworthy and dependable managed IT services provider.