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Overview

Steer IT Solutions is a managed IT services provider based in Cardiff, Wales. This IT support company focuses on delivering reliable IT solutions, particularly for small and medium-sized enterprises (SMEs) and charities within the region. With a commitment to security and communication, they ensure that clients receive effective support tailored to their specific needs.

This MSP helps clients maintain their IT systems efficiently and securely. Their services include IT repairs and support, emphasizing professionalism and quick response times. By aligning with standards such as the UK GDPR and Cyber Essentials, they provide an added layer of assurance for their clients' data security and privacy.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (3 clients mention this)

What clients say about this company

Clients appreciate the professionalism and quick service they receive from Steer IT Solutions. Many have highlighted the company's responsiveness and the effective repair of their IT issues, leading to high satisfaction levels and strong recommendations.

The empathy and support demonstrated by the team are often noted in feedback. Users frequently mention how at ease they feel during the support process, thanks to friendly interactions and a comprehensive approach to problem-solving.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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